Privacy Policy
The SD Vault operates thesdvault.co.uk. This policy explains how we collect, use, and protect your personal information when you use our website or make a purchase.
Information we collect
- Contact details (name, email, delivery address, phone number) when you place an order or contact us
- Payment information, processed securely by our payment provider (Shopify Payments). We do not store your full card details
- Order history and browsing behaviour on our site, via cookies (see Cookies section below)
How we use your information
- To process and deliver your orders
- To communicate with you about your order, or respond to enquiries
- To improve our website and product range
- To send marketing emails, but only if you've opted in. You can unsubscribe at any time
Sharing your information
We share necessary information with third parties only to fulfil your order: our payment processor (Shopify Payments) and delivery couriers (e.g. Royal Mail, Evri). We do not sell your personal data to any third party.
Data retention
We keep your order information for as long as necessary to comply with UK tax and accounting law (currently 6 years), and delete other personal data when it's no longer needed.
Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To do this, contact us at info@thesdvault.co.uk.
Cookies
Our site uses cookies to remember your basket, preferences, and to understand how visitors use our site. You can control cookies through your browser settings.
Contact
Questions about this policy: info@thesdvault.co.uk